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Police|Trading Standards

Ways to contact North Yorkshire Police's Neighbourhood Policing Team for Eastfield and Filey (Rural Police)

Front counter hours of Eastfield Police Station 

Open 9.00am - 1230pm Monday to Friday.

Monthly Police Report

North Yorkshire Police's Neighbourhood Policing Team for Eastfield and Filey provides a monthly Police Report of local crime figures, Police operational activity and other relevant news to the Council. The latest Police Report is uploaded as a pdf file on this page and can be opened and/or downloaded, below.

Police Community Messenger Alerts

North Yorkshire Police also provides regular Community Messenger alerts of current scams to individual residents and organisations by e-mail. To join the scheme yourself or if you run a newspaper, newsletter, noticeboard or simply like to keep your local community in the know, please e-mail Digital PCSO 4845 Andrew Hugill [email protected] who will add you to this.

Police and Trading Standards Advice

From time to time the Neighbourhood Policing Team issue particular crime prevention and other multi-agency advice.

Current crime prevention and other multi-agency​ advice - is listed here with full details provided below, most recent first

Specific Fraud & Crime Prevention Alerts: 

  • 16 April 2025: Loan Sharks
  • 31 July 2024: Domestic abuse & violence - How to find help
  • 14 March 2024: Post Office phishing text
  • 13 March 2024: DVLA scam email
  • 7 March 2024: Scam emails with offers to win Tupperware sets
  • 15 January 2024: Young People - Are You Fearless?
  • 9 January 2024: Report details of all stolen goods - the Police can publicise to deter sale/purchase on
  • 4 December 2023: Scam websites

General Fraud & Crime Prevention Alerts:

  • 2 September 2023: Do you know about StreetSafe?
  • Stay one step ahead - Don't fall for scams!
  • 5 September 2022: Don't watch street harassment in silence - ask 'Are you Okay?'
  • 9 September 2020: Crime prevention and advice handbook (North Yorkshire Police Little Yellow Book)
  • 27 April 2020: Secure Zoom guide - issued by National Police Chiefs' Council
  • 30 March 2020: Operation Cracker Booklet
  • 19 March 2020: Call Blocking advice - to beat the fraudsters

In addition:

  • see the National Trading Standards Scams Team's current advice www.friendsagainstscams.org.uk
  • North Yorkshire Trading Standards advise residents:
    • Not to deal with cold callers at any time, either by phone or at the door, but particularly those who may seek to exploit the current Coronavirus (COVID-19) situation.
    • Not to respond to unsolicited emails.
    • To take extra care of elderly and disabled residents to protect them from such scams.
    • To report all frauds to Action Fraud on 0300 123 2040, or through their website www.actionfraud.police.uk

Neighbourhood Watch

Anyone interested in coordinating Neighbourhood Watch in the Council's area, please contact the clerk.

The monthly Neighbourhood Watch Network Newsletter is uploaded as a pdf file on this page and can be opened and/or downloaded, below.

Could you offer advice and support to North Yorkshire Police?

Why not join the Independent Advisory Group (IAG), where you can help influence local policing decisions on a wide range of issues?

For more information on joining the IAG, see the leaflet uploaded as a pdf file on this page which can be opened and/or downloaded, below. and/or contact the team via email: [email protected]

Specific Fraud & Crime Prevention Alerts

16 April 2025: Loan Sharks

We have had information that “Loan Sharks” are working in Scarborough. Gone are the days, when you would quietly meet a loan shark in a shady office, these days, they operate in our neighbourhoods, sometimes in broad day light. 

Loan sharks often

  • offer a cash loan but do not give any paperwork
  • take your benefit or bank card as security on the loan 
  • don't tell you when you will finish paying 
  • increase the amount, even through you make regular payments 
  • threaten or use violence to get money from you. 

We are working with the Illegal Money Lending Team to provide intervention, support and education around loan sharks and money lending. 

  • If you have borrowed money from a loan shark, you haven't broken the law, they have. 
  • There is a short video will open in YouTube: https://youtu.be/fpReOMTn6EQ?si=NcrXnELFVkDl7xDL
  • The video will explain the process of reporting a loan shark and the support you will receive in doing so.  
  • You can report:

31 July 2024: Domestic abuse & violence - How to find help

Independent Domestic Abuse Services (IDAS):

  • is the largest specialist charity in the North of England supporting people affected by domestic abuse and sexual violence.
  • includes children and young people, who are often the hidden victims in abusive households. 
  • will most likely be able to assist you, your friend or colleague who argues with their partner or family member, or has an ex-partner who won't leave them alone.
  • offers free confidential support, advice and safe accommodation.
  • Helplines: 0808 2000 247 (National 24 hours) | 03000 110 110 (North Yorkshire & Barnsley)
  • Scarborough IDAS: 01723 354874
  • https://idas.org.uk

14 March 2024: Post Office phishing text

This scam text impersonating the Post Office claims a parcel delivery was unsuccessful. | It includes a link to 'rebook delivery', which leads to a phishing website. | To report scam texts, forward them to 7726. Phishing websites can be reported to the National Cyber Security Centre.

13 March 2024: DVLA scam email

A scam email impersonating the Driver and Vehicle Licensing Agency (DVLA) tells you that 'your vehicle is no longer up to date with its current road tax.' | It also includes a warning that this is the last reminder it will issue you and a dodgy link to fill out a form to be 'up to standard with the DVLA legal requirements.' | You can forward scam emails to [email protected] and phishing websites can be reported to the National Cyber Security Centre.

7 March 2024: Scam emails with offers to win Tupperware sets

Beware of emails with offers to win Tupperware sets. The links in the email lead to malicious websites designed to steal personal and financial information. | Forward scam emails to the National Cyber Security Centre on [email protected]

15 January 2024: Young People - Are You Fearless?

Fearless:

  • is a site where you can access non-judgemental information for advice about crime and criminality
  • is aimed at 11–18-year-olds
  • provides an opportunity to give information about crime, 100% anonymously
  • empowers young people to speak up about crime by:
    • promoting their unique service to speak up about crime 100% anonymously.
    • raising awareness of what constitutes a crime.
    • breaking down the barriers to reporting crime.

You do not have to speak to the Police | Your details are not passed on | You won’t have any follow up | You won’t have to go to court | The only person who knows you have reported the crime is you

Reporting is different to “snitching” or being “a grass” | Snitching gets someone in trouble | Reporting gets someone out of trouble | You can find out more here: Fearless: Anonymous Reporting for a Safer Community | Crimestoppers (crimestoppers-uk.org)

9 January 2024: Report details of all stolen goods - the Police can publicise to deter sale/purchase on

Report the detail of all stolen goods, so the Police can publicise on social media to deter sale/purchase on:

  • Report via 101 or the 101 Occurrence E-mail Reporting Form
  • Include the serial numbers of any equipment
  • Include the vehicle identification numbers as well as registered numbers of any vehicles
  • Include images if possible

4 December 2023: Scam websites

Scammers will produce websites which may be advertised/sponsored on the major search engines. These will then offer products at a larger discount than others. They can be very convincing and may offer the discount by clicking a button showing "add code."

Don't take the risk! 

By purchasing something from a fake website, not only do they get your money, they will also have your personal details. 

How to avoid scam websites

  • Use the regular shopping sites that you know, and access them through their official websites. 
  • If its an online store you don't know, or haven't used before, check the reviews on a trusted review site. Click through the returns policy or the terms of business, you may find the information is missing. Legitimate sites will have this information available. 
  • Check the web address for mistakes

For more information about shopping safely online, you can find it through the National Cyber Security Centre, or via this link: https://www.ncsc.gov.uk/guidance/shopping-online-securely 

General Fraud & Crime Prevention Alerts

2 September 2023: Do you know about StreetSafe?

StreetSafe is a service which allows you to anonymously report safety concerns in public places. This could be where you are concerned about walking on a night due to poor lighting or areas you don’t feel safe due to vandalism or people hanging around or drug and alcohol misuse. This survey allows you to tell agencies where in our community, there are concerns. You won’t be able to report a crime to be investigated on this link but you can give information which will help us go forward to work with partner agencies to reduce anxiety and increase harmony https://www.northyorkshire.police.uk/notices/street-safe/street-safe/  The information is collated and may help to increase patrols in a particular area, it may prompt street lighting to be looked at. We might need to enlist the assistance of the Community Payback team to remove graffiti. It allows you to tell us those concerns, in an anonymous way.

Stay one step ahead - Don't fall for scams!

You wouldn’t let a thief enter your home, but what if the thief was masquerading as someone familiar, such as a postman, and tricked you into opening the door?

Criminals work in a similar way - whether by phone, text, e-mail or WhatsApp etc, criminals impersonate trusted organisations by making credible, official sounding phone calls or creating legitimate-looking messages and websites in order to trick people into opening the doors to their personal information. Once criminals have this information, it can be used to perpetrate fraud and cyber crime against you, or in your name.

Most scams start with an unexpected phone call, email or text message. Whether asking you to “verify” your bank account details, pay overdue tax or claim a rebate, refund, win or prize, the goal is usually the same - to trick you into revealing personal and financial information. 

Here’s some simple advice you can follow when it comes to dealing with possible scams:

  • STOP: Unsolicited offers of large sums of money in return for a small upfront payment should always raise a red flag. Taking a moment to stop and think before parting with your money or information could keep you safe.
  • CHALLENGE: Could it be fake? After all, you can’t win a prize in a competition you didn’t enter. Remember, It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you. Be wary of unsolicited callers instructing you to pay fees or fines using a gift card or voucher. Legitimate organisations would never do this.
  • PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

1 - If you have any doubts about a phone call or message, contact the organisation directly.

If it's a call, hang up, wait a few minutes and have a brew before calling a number you trust*.

If its a message don’t click any of the links - they may lead to malicious websites designed to steal personal and financial information.

*Don’t use the numbers or address from the caller or in the message – use the details from their official website, your bank statement, most recent bill or letter. Remember, your bank (or any other official source) will never ask you to supply personal information over the phone or via email.

2 - If you think an email could be a scam, you can report it by forwarding the email to: [email protected]. Send us emails that feel suspicious, even if you're not certain they're a scam - we can check.

3 - Most phone providers are part of a scheme that allows customers to report suspicious text messages for free by forwarding it to 7726. If you forward a text to 7726, your provider can investigate the origin of the text and arrange to block or ban the sender, if it’s found to be malicious. 

  • iPhone or iPad: How to forward a text message:
    • 1 - Take a note of the number that sent you the message.
    • 2 - Press and hold on the message bubble.
    • 3 - Tap More.
    • 4 - Select the message or messages you want to forward.
    • 5 - Tap the arrow on the bottom right of your screen.
    • 6 - Input 7726 and send.
  • Android: How to forward a text message:
    • 1 - Take a note of the number that sent you the message.
    • 2 - Enter the conversation then press and hold on the message bubble.
    • 3 - Tap on the three vertical dots on the top right of your screen.
    • 4 - Tap Forward.
    • 5 - Input 7726 and send.
  • If 7726 doesn’t work, you can find out how to report a text message by contacting your phone provider.
  • You can also take a screenshot or screen recording of the text message and send it to the National Cyber Security Centre at [email protected].

4 - If you’ve lost money or provided personal information as a result of a phishing scam, notify your bank immediately and report it to Action Fraud: www.actionfraud.police.uk

For more advice on how to protect yourself online, visit: cyberaware.gov.uk

There are now dedicated means to report HMRC scams:

  • Online Report a suspicious HMRC phone call Use the online form to tell HMRC you have received a phone call that you think is not genuine. You’ll need to give your email address.
  • Email Forward details of suspicious emails to HMRC’s phishing team [email protected] To help us deal with your email as quickly as possible please give details of what you’re reporting in the subject line, for example ‘Suspicious email address’. HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by email.
  • Suspicious text messages Forward suspicious text messages to 60599. Text messages will be charged at your network rate. HMRC never send notifications of a tax rebate or ask you to disclose personal or payment information by text message.

5 September 2022: Don't watch street harassment in silence - ask 'Are you Okay?'

Street harassment is on the rise and is often not an isolated incident. We know the long-term impact can harm mental health and change people’s behaviour. Victims often feel guilty, ashamed, and blame themselves. Witnessing street harassment and not safely intervening sends the message to those experiencing it that it’s okay and society normalises it.

Today the Neighbourhood Watch Network is launching a campaign that targets bystanders (those who witness street harassment), be those Neighbourhood Watch members or not. The campaign encourages those who see someone being harassed in public to ask the victim if they are okay when they feel safe doing so. Those three little words let them know that they stand by them and that street harassment is never okay. Watch this short video, or learn more about what we mean by street harassment, what else can be done about it, and reporting and support for victims by visiting ourwatch.org.uk/streetharassment.

9 September 2020: Crime prevention and advice handbook (NYP Little Yellow Book)

Open and download below, including 43 pages of detailed advice on

  • How to protect your valuables and your home
    • How do burglars choose a home to target and How do burglars get in?
    • Conducting a Home Security Survey
    • Securing Houses
    • Securing Flats
    • Securing Home Contents
  • How to protect your vehicle
    • Motor Vehicle Crime
  • How to protect yourself
    • Street crime
    • Stalking, domestic abuse and related offences
    • Fraud and related crimes
    • Smart Devices
    • Online crime
  • How to protect your home against fire
    • Fire and Rescue Services – Request a Home Fire Safety Visit
  • Medical advice

27 April 2020: Secure Zoom guide - issued by National Police Chiefs' Council

Zoom has emerged as a very popular tool for online meetings, training and other communication activities during the coronavirus pandemic of 2020, but there are risks associated with any such app…

  • Phishing ploys; messages inviting participants to click on malicious links to fake meetings, or uninvited guests sharing malicious links during a meeting.
  • Privacy risks; users including sensitive information in their Zoom profiles, which can be viewed by meeting participants.
  • Live recording; hosts allowing participants to record the session, or participants using mobile phones to record it surreptitiously.
  • 'Zoom bombing’; unauthorised participants hijacking meetings, often because password access was not setup or meeting passwords were shared insecurely.

See below the short guide, which outlines the main Zoom security controls and how to access them, some in the App and others on the Zoom Webpage…

30 March 2020: Operation Cracker Booklet

Open and download below, including help, advice and support on

  • Social Distancing & Social Isolation
  • Crime Prevention
  • Health & Wellbeing
  • Fire Safety
  • Carers Support
  • Westway Open Arms
  • Housing
  • Useful Contact Numbers

19 March 2020: Call Blocking advice - to beat the fraudsters

Dealing with unwanted calls on a landline has become much easier. Anyone receiving unsolicited calls via their home phone to contact their telephone provider and ask them if they provide a free call blocking service, BT, Talk-Talk, Plus Net, EE and Sky all provide a call blocking service that can prevent unwanted calls reaching vulnerable people. Alternatively call blocking devices and replacement telephones with call blocking software pre-installed are available to purchase:

PLEASE NOTE, IF A FRAUDSTER USES SPOOFING SOFTWARE TO GIVE THE APPEARANCE OF A TRUSTED NUMBER (SUCH AS A BANK) IT WILL BY PASS ANY CALL BLOCKER IF THAT NUMBER HAS BEEN ACCEPTED PREVIOUSLEY. If you receive a call from your bank, leave it for 10 mins, call them back on a different phone and ask them if they have rang you.

Further advice on call blocking products can be found on the links below.

North Yorkshire Police 101 Occurrence E-mail Reporting Form File Uploaded: 30 October 2021 23.5 KB Seamer & Irton Parish Councils Police Report April 2025 File Uploaded: 2 April 2025 1 MB Neighbourhood Watch Network Newsletter - March 2025 File Uploaded: 5 March 2025 585 KB North Yorkshire Independent Advisory Group - Leaflet File Uploaded: 11 May 2022 804.1 KB Crime prevention and advice handbook (North Yorkshire Police Little Yellow Book) File Uploaded: 9 September 2020 2.8 MB Secure Zoom guide File Uploaded: 27 April 2020 1.2 MB Operation Cracker Booklet A5 v8 (2) File Uploaded: 7 April 2020 1.2 MB